Order processing and cutoff

Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.

Shipping origin and fulfillment

Orders ship from 2855 Elmwood Ave, Ann Arbor, Michigan, 48104, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Hechinger fulfills orders according to the published method and stated shipping origin.

Delivery estimates and tracking

Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.

Shipping cost

Standard shipping is $8.00. Orders of $70.00 or more qualify for free Standard shipping where that rate is available at checkout. The checkout total is the final shipping charge for the selected destination.

Shipping area and address accuracy

Our shipping market is United States. Available destinations and address limitations are shown at checkout. Contact support before ordering if your destination is not available.

Enter a complete and deliverable address. Contact support promptly to correct an address before dispatch; changes after dispatch depend on the carrier.

Delayed, damaged or missing deliveries

Contact support@bollandbranchgred.shop or 480-593-9926 with your order number when tracking is delayed, the parcel is damaged or an order has not arrived. We review the order and carrier information and explain the next steps under our Return and Refund Policy. Hechinger is located at 2855 Elmwood Ave, Ann Arbor, Michigan, 48104, United States.